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Guest Information

Everything you need to know before and during your stay at Borneo Beach Villa & Suite.

About Us

Borneo Beach Villa & Suite is a privately owned, boutique beachfront retreat situated on the idyllic Karambunai Peninsula - one of Sabah's most scenic and unspoilt coastlines on the north-west shore of Borneo.

Our villas are designed as self-contained private sanctuaries, ideal for families, couples, and groups seeking an authentic yet luxurious coastal experience. The property operates on a self-check-in basis, giving guests complete freedom and privacy throughout their stay.

With direct beach access, panoramic sea views, private pools, and carefully curated interiors, each villa is a home away from home - blending Bornean warmth with modern comfort.

Self Check-In Property. Our villas operate with a self-check-in system for maximum guest privacy and flexibility. Detailed arrival instructions and door codes are sent ahead of your stay.

How to Get Here

Borneo Beach Villa & Suite is located approximately 30 km from Kota Kinabalu International Airport (BKI) — roughly a 30 to 45-minute drive depending on traffic conditions.

From the Airport

  • Metered taxi or ride-hailing services (e.g. Grab) are available at the airport. Estimated fare to the villa:RM50 - RM80
  • Car rental is recommended for guests who wish to explore Kota Kinabalu and surrounding attractions independently. All major rental companies are available at the airport.
  • Private transfers can be arranged upon request — please contact us in advance for assistance.

Driving Directions

From Kota Kinabalu city centre, take the Jalan Tuaran highway northbound. Follow signs towards Karambunai and turn off at Jalan Sepanggar Bay. Click at the button below for directions.

Our Facilities

Each villa is equipped with everything needed for a comfortable and self-sufficient stay. Below is an overview of the amenities available.

In-Room Entertainment

  • LED TV with Astro Decoder are available
  • Wi-Fi Dongle is available upon request with minimum charge of RM30 per dongle (subject to availability)

Bathroom & Toiletries

  • Basic 3-in-1 soap and shampoo are provided
  • Bath and pool towels are provided, plus bath mat
  • Hairdryer and vanity mirror
  • Rainfall shower and bathtub for all room types
  • Jacuzzi is available for Pool Villas only

Food & Beverages

  • Fully equipped kitchenette with refrigerator, microwave, kettle, and basic cookware
  • Water filter installed in all pool villas. No bottled water provided in all villas
  • Nearby warung (local eateries) and supermarkets within a 10-15 minute drive

Shopping & Essentials

  • Convenience store approximately 10 minutes by car
  • Kota Kinabalu city centre shopping malls within 30-40 minutes

Internet & Connectivity

  • Depends on weather conditions but generally good

Check-In & Check-Out

Check-In

From 3:00 PM

Early check-in subject to availability. Please contact us in advance.

Check-Out

By 11:00 AM

Late check-out subject to availability and may incur additional charges.

Self Check-In. You will receive a unique door code and full arrival instructions via WhatsApp and email at least 24 hours before your arrival. No reception desk — simply arrive and let yourself in.

Guests are kindly requested to vacate the villa by check-out time to allow our housekeeping team to prepare for arriving guests. If you require luggage storage after check-out, please let us know.

Customer Service

Our team is available to assist you before, during, and after your stay. While our villas operate on a self-check-in model, we are always reachable through the following channels:

Phone & WhatsApp

+60 16-832 9302

+60 16-832 9340

  • Operating Hours: Monday – Sunday, 8:00 AM – 5:00 PM
  • We will get back to you as soon as possible.

Email

reservations@borneobeachvillas.com

  • Housekeeping & Engineering Team – Available daily until 5:00 PM
  • Staff Assistance – Our team is available until 5:00 PM daily
  • Reservations & Enquiries – For questions on room availability or pricing, contact our reservation team directly at +6016 832 9302

WeChat & KakaoTalk

Available on request

  • Operating Hours: Monday – Sunday, 8:00 AM – 5:00 PM

For the fastest response, we recommend contacting us via WhatsApp. Our team typically responds within 1-2 hours during operating hours (8 AM - 10 PM MYT).

General Information

To ensure the comfort of all guests and the integrity of our beautiful surroundings, we kindly ask all guests to observe the following house rules and guidelines.

House Rules

  • This is a self-check-in property. Access codes and instructions are sent in advance — please do not share your access code with unauthorised persons.
  • No outside visitors are permitted without prior authorisation from management.
  • No pets allowed on the property.
  • Strong-smelling fruits (e.g. durian) are not permitted inside the villas or on the covered terrace areas.
  • Strictly no smoking inside the villas. Designated smoking areas are available outdoors.
  • No parties, events, or large gatherings. The property is designed for private, quiet enjoyment.
  • Please respect the surrounding natural environment and neighbouring properties — keep noise levels low, especially between 10 PM and 8 AM.

Beach & Pool Safety

  • Guests swim at their own risk. No lifeguard is on duty.
  • Children must be supervised by an adult at all times near the pool and beach.
  • Appropriate swimming attire must be worn in pool areas. No street clothes in the pool.
  • Please shower before entering the pool.
  • The beach is accessible via our private beach path — guests are reminded to take care of the natural environment and avoid leaving litter.
  • Sea conditions can change. Please check with our team if you are unsure about swimming conditions on any given day.

Wildlife

  • The Karambunai Peninsula is home to a rich variety of wildlife including monitor lizards, long-tailed macaques, sea eagles, and various reptiles.
  • Do not feed or approach wildlife. Maintain a respectful distance at all times.
  • Secure all food and waste to avoid attracting animals to the villa.
  • Any wildlife concerns or sightings should be reported to our team immediately.

Sustainability. We are committed to protecting Borneo's extraordinary natural heritage. We ask all guests to join us in conserving water and energy, minimising single-use plastics, and treating the surrounding ecosystem with care and respect.